Troubleshooting MRM issues in Exchange Online.

In this article, we will deep dive in the troubleshooting of MRM issues in Exchange Online. Table of contentsThings to consider for MRM to process the mailbox.Use MFCMAPI to check the retention tag.Regenerates the IPM.Configuration.MRM File.Confirm MFA processing on mailbox.Important ELC Properties.Check Mailbox Diagnostic Logs.Export the email to check the…

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Messaging Records Management (MRM) in Exchange Online.

Messaging Records Management (MRM) is a records management technology in Exchange Online and Exchange Server that deletes or Keep (archive) the email from mailbox. Using Retention Policy, Retention Tags, and Managed Folder Assistant (MFA) achieves MRM in EXO. Table of contentsRetention Tags.Types of Retention Tags.Default Policy Tags (DPT):Retention Policy Tags…

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